Karen Benson Miniatures
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Shipping & Returns

Orders will generally ship within 1-2 days unless I am attending a show. You will be notified by email of any delays.

I accept MasterCard, Visa, Discover, Paypal, personal checks and money orders. All purchases are payable in US currency. There is a $35.00 service charge for all payments returned by the bank.

Shipping:

Orders will be shipped via USPS Priority Mail (including Alaska & Hawaii). Shipping charges are based on order weight and your location. UPS is also an option, if you prefer. For International Customers duties, customs fees and/or additional costs to receive your order are your responsibility. These fees are beyond my control.

Insurance:
Shipping Insurance is optional. If you want to insure your order, add the appropriate amount to your shopping cart, using the "Shipping Insurance" category link on the left.

Return Policy:

If you are not completely satisfied with your purchase please contact me immediately. You may return any item for a refund (less the shipping charge) within 15 days. All items must be returned in the same condition in which they were shipped. Return shipping is at your expense.

Damaged Items:
If an item is damaged in shipping and you have selected insurance for the order please contact me immediately upon receipt of your order.

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